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Terms and Conditions

  1. Introduction
    • These Terms and Conditions govern the use of NeOmni website and services. By accessing or using our website, you agree to comply with these Terms and Conditions.
  2. Use of Website
    • You may use our website for lawful purposes and in accordance with these Terms and Conditions.
    • You agree not to engage in any activity that could damage, disable, or impair the website or interfere with any other party’s use of the website.
  3. Refunds and Returns
    • We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, we offer a 7 day return policy. Please refer to our Return Policy for detailed information on the return process and eligibility.
  4. Eligibility for Refunds
    • To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
  5. Refund Process
    • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  6. Refund Method
    • If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
  7. Shipping Costs
    • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  8. Intellectual Property
    • Not all but most content on our website, including text, graphics, logos, images, and software, is the property of NeOmni and is protected by intellectual property laws.
  9. Privacy
    • Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of this information as described in our Privacy Policy.
  10. Limitation of Liability
    • We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services.
  11. Governing Law
    • These Terms and Conditions are governed by the laws of Ethiopia, and any disputes will be resolved in the courts of Ethiopia.
  12. Changes to Terms and Conditions
    • We reserve the right to update or modify these Terms and Conditions at any time. Your continued use of the website after any changes indicates your acceptance of the modified Terms and Conditions.
  13. Contact Information